Products
Product
Summary
Staunch’s Innovative Cloud solutions for Facility Maintenance across various sectors will help enable to execute their facility Maintenance operations on a Digital platform thereby, track the Maintenance requests, cost associated to the same and visualize the ROI on each and every service executed @ Asset / Facility level with real time dashboards.
Staunch Service
Management
"To Serve you Right is what we need"
- Staunch Service Management, a cloud based solution provides you
- Ability to create, track & manage facility maintenance requests.
- Ability to access Custom Queues for better tracking & visibility.
- Ability to attach docs, links, Photos & screen shots to a service request.
- Ability to create, track & Manage all facility assets using mass uploads.
- Ability to create & Manage facilities.
- Ability to build knowledge base that includes Manuals, SOPs and other key documents.
- Ability to link an asset with one or more documents.
- Ability to create real-time custom dashboards on $ spent on services.
Service
Management
Real Time notifications & routing
Knowledge
Base
Upload Docs & manuals
Asset
Management
Real time Asset tracking
Reports &
Dashboards
Financial & Service Reports
- Ability to plan the resources required for a facility maintenance service requests.
- Ability to schedule resources and track the same.
- Ability add image of faulty asset or the document about asset details and mention step by step tasks for better understanding of work order.
- Ability to search for work orders by order number, status or cost and we can also sort them alphabetically and reset them back.
- Ability to maintain stock availability & manage price.
- Ability to mass upload inventory items
- Ability to set roles based on the user type( vendor / employee / contractor).
- Ability to inactive the user
Resource Planner
schedule resources and track
Work order Management
create and manage work orders
Inventory Management
manage stock availability and manage price
User Management
create and manage users
Product solution goals
- Bring your facility operations teams together to rapidly respond to, resolve, and continuously learn from service requests.
- Store assets to manage inventory efficiently, track ownership and lifecycles, and reduce costs. Gain visibility into the infrastructure that supports critical applications and services.
- Understand service dependencies so you can minimize risk. Tune Staunch Service Management to meet unique needs, while breaking down silos.
- Track work across the enterprise through an open, collaborative platform. Link requests & ingest data from Staunch and other tools, and have the context you need to rapidly respond when incidents occur.
- Comprehensive market ready platform with maintenance request, problem, asset, and facility management modules andan efficient Knowledge repository for unique service needs.
